You know, since Sears got bought by Kmart, it's service and quality have diminished greatly. It was very disappointing for us, as we had always bought Sears items due to their great service and policies. Well, the deep freeze is a Kenmore (bought five years ago, before Sears changed hands) and since we didn't want to deal with Sears (my service nightmare story has to do with another Sears product... I'll tell it another day!), we called an independent service guy. He told us that our model had had lots of problems in the past, and made suggestions as to what the problem might be, but said on top of all that, he couldn't come until Monday. Great. I might lose all my stuff!
So, we caved and called Sears. They said Saturday. Great. We'll take it.
That was Tuesday. I thought I was going to have to go through five or six more nights of listening to that stinkin' alarm go off at 3 a.m. out in the garage telling me it was "off temp-er-ture" (said in my best Marvin Zindler accent).
But, God is so good! Wednesday, they called and said a technician would be in the area that day, could he come by and check today! Yes, Ma'am! The tech was a 37 year Sears repair veteran, and knew EVERYTHING! He checked the freezer, said it was fine, but gave us some advice (it was off temp because of the nine gallon bottles of water I put in it in prep for the "hurricane", and because of the boxes I had stored on top... which kept the condenser working harder). He also came in and told bugman how to fix the door to the fridge inside (also a Kenmore, 10 years old). AND.... when bugman said "I want your card so I can request you next time" we found out he is a MASTER PLUMBER! How cool is that??
Now, why is that cool, you may ask. It's cool because we need a plumber who can run a gas line to our kitchen for our new stove! I really feel like God sent this wonderful man our way to bless us. We are very excited. Bugman will call him next week to set up a time to get the line installed. Meanwhile, I need to find a scratch-and-dent store to see if I can find my stove at a discount price. LOL.